New Feature Announcement: Calling & Texting
Spark is launching a new feature: Calling & Texting, powered by Aircall. This new feature brings Aircall’s voice, SMS, and WhatsApp functionality directly into Spark, adding another powerful partner to our ecosystem and simplifying how you manage sales, marketing, and warranty communications.
How It Works
Calling & Texting allows you to automatically sync calls and messages from Aircall into Spark, ensuring all your communications with leads and agents are tracked in one place.
Key Benefits
- A brand new Communications section in Spark that centralizes all emails, calls, and messages for each contact
- Cross-project data syncing to track communication activity across all of your Spark databases
- Full visibility into call and message data, including recordings and AI-generated summaries
- Seamless outbound calling and messaging integrated with Follow Up Schedules to automate communication within marketing cadences
- Deeper call and message insights available in Analytics and the Contact Activity Timeline
Requirements
- An active Aircall account
- Admin permissions for both Spark & Aircall
Ready to Connect?
Talk with your Customer Success manager to activate this feature today.
Don't have an account? Sign up for Aircall by January 31st and receive 2 months of Aircall for free. Get the offer here.
